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Posts

2023

User Personas When You Aren't the User: Designing for People Unlike You

What Is Desirability? What Makes a Product Desirable

How Feed Ranking Algorithms Decide When to Bury Old Posts

Transparency in Leadership: When to Tell the Team, and When to Wait

Empathy in Leadership: How Much Is Too Much? (With Examples)

Kiwi Alumni Night 2023 in Seoul, With the New Zealand Embassy

Proactive Communication at Work: Tell People Before They Ask

Async Communication at Work: What It Means, and the Trust It Takes

Should You Turn Your Hobby Into a Career? What Changes When It Becomes a Job

How to Run a Sprint Retrospective That Leads to Real Change